Refund Policy

Thank you for choosing LearnCourses for your online learning needs. We strive to provide high-quality products and services to our customers to enhance your knowledge and skills. We understand that sometimes a purchase may not meet your expectations, and we want to ensure you are fully satisfied with your experience. This Refund Policy outlines the terms and conditions for requesting a refund for products and services purchased through our website.

Refund Eligibility

  • Refunds are only available for products and services purchased directly from LearnCourses.
  • To be eligible for a refund, you must request it within 14 days of the purchase date.
  • Digital Products: You may be eligible for a refund for digital products (e.g., online courses, e-books) within 14 days of the original purchase date if you have not downloaded or accessed the product.
  • Services: Refunds for services (e.g., consulting, coaching) will be considered on a case-by-case basis, depending on the nature and duration of the service.

Refund Process

To request a refund, please contact our customer support team at support@learncourses.us with your order details and reason for the refund request. Our team will review your request and guide you through the next steps.  Please provide the following information in your refund request:

  • Your full name and contact information
  • Order number and date of purchase
  • Reason for requesting a refund

Refund Criteria

  1. Valid Reasons: Refunds will be processed for valid reasons, such as product defects, unavailability of services, missing pages for e-books, or non-downloadable products.
  2. Proof of Purchase: You must provide a valid proof of purchase, such as an order confirmation or receipt, when requesting a refund.
  3. Product/Service Condition: The product or service must be in its original condition and unaccessed to be eligible for a refund.
  4. Digital Product Access: If you have accessed or downloaded a digital product, you may not be eligible for a refund unless the product is defective or does not meet its description.

Refund Approval and Processing

Once your refund request is received, our team will review the request and notify you of the approval or rejection of your refund. If approved, the refund will be processed within 7-14 business days through the original payment method used for the purchase.

Exceptions

  1. Non-Refundable Products/Services: Certain products or services may be labeled as non-refundable due to their nature or customization according to your specific requirements.
  2. Promotional Items: Items received as part of a promotional offer may not be eligible for a refund if they were received free of charge with another purchase.

Refund Method

  • Once your refund request is approved, we will process the refund using the same payment method used for the original purchase.
  • Please note that it may take several business days for the refund to reflect in your account, depending on your payment provider.

Contact Us

  • If you have any questions or concerns regarding our refund policy, please contact our customer support at support@learncourses.us.

Policy Updates

We reserve the right to modify or update this refund policy for digital products and services at any time. Any changes to the policy will be effective immediately upon posting the updated policy on our website.

By making a purchase of a digital product or service from learncourses.us, you acknowledge that you have read, understood, and agreed to this refund policy.